Frequently Asked Questions
Do I need my own SIP provider?
Yes. You provide SIP credentials from your existing phone service. Any standard SIP provider works — Twilio, Telnyx, Vonage, or others. You can change or revoke them at any time.
Is there a free trial?
Yes. You can place free test calls to your own phone number — no credit card required.
Do I need to use the API?
No. A no-code web dashboard is available for non-technical users. Upload a call list, add audio, and launch a campaign in minutes.
How much does it cost per call?
You pay a per-call processing fee to Automated Calls, plus your SIP provider's own telephony rate. There are no monthly fees or minimums.
How many calls can I run in parallel?
Automated Calls handles orchestration and can scale to thousands of parallel calls. The actual limit depends on your SIP provider's channel capacity.
What happens if a call is not answered?
Unanswered and busy calls are recorded as such in your results. You can configure retry logic for unanswered numbers.
What types of calls can I automate?
Surveys, informational notifications, promotional campaigns, appointment reminders, and scheduled callbacks — any outbound scenario with a structured audio message.
Is my data secure?
Yes. SIP credentials are encrypted at rest and in transit. Call recordings and transcripts are stored securely and accessible only to your account.